Privacy Policy

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Vehicle information related to repair services
• Repair, estimate, appointment, or insurance claim information
• Any information you voluntarily provide through forms, phone calls, text messages, emails, or other communications

Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Interactions with our website

This information helps us improve our website, services, and user experience.

How We Use Your Information

We use your information to:

• Provide and manage auto body repair services
• Communicate with you regarding estimates, appointments, repair status, and service updates
• Request photos, documents, approvals, or additional repair information
• Coordinate insurance claim support, towing, drop-off, or pickup information
• Respond to customer inquiries and support requests
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

SMS Messaging & Communications

By providing your mobile phone number and opting in, you consent to receive SMS communications from Armar Body Shop related to your request, appointment scheduling, repair estimate, repair status updates, photo or document requests, insurance claim support, pickup notifications, customer support, and other service-related communications.

Message frequency may vary depending on your request, appointment status, estimate status, and repair status. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

Consent to receive SMS messages is not a condition of purchase.

No Sale or Sharing of Personal Information

We do not sell, rent, trade, or share personal information with third parties for marketing or promotional purposes.

We do not sell, rent, trade, or share mobile phone numbers, SMS opt-in data, or text messaging consent information with third parties or affiliates for marketing or promotional purposes.

Your information is used solely to provide requested services, customer support, service-related communications, and business operations.

Sharing of Information

We may share information only in the following limited circumstances:

• With service providers who assist in operating our business, such as communications platforms, website hosting providers, scheduling tools, or customer management systems, solely for business operations
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or that of our customers

All service providers are required to maintain the confidentiality of your information and may not use your personal information, mobile phone number, SMS opt-in data, or text messaging consent information for their own marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

You may:

• Request access to or correction of your personal information
• Request deletion of your personal data, subject to legal obligations
• Opt out of SMS communications at any time by replying STOP

To exercise your rights, please contact us using the details below.

Cookies & Tracking Technologies

We may use cookies or similar technologies to improve website functionality, analyze traffic, and improve user experience. You may control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: